Headquartered in Seattle, Washington, Wireless Advocates is a third-party provider of wireless products and services both online and in over 600 retail locations nationwide. Together with Fortune 100 channel partners and wireless carriers, our knowledgeable teams of on-site wireless professionals deliver high-value products and services, helping consumers connect and communicate every day. Wireless Advocates operates retail kiosks and online sales activities for our retail partners: Costco Wholesale, Army & Air Force Exchange Services (AAFES), Marine Corps Exchange (MCX), and Navy Exchange (NEX).
The District Sales Manager is responsible for achieving Company objectives and executing initiatives,programs and procedures to ensure complete compliance and achievement in the areas of store financial results, customer service, operations, merchandising, marketing and staff training and development.
-Ensures complete and timely communication of Company objectives, policies and initiatives throughout the District.
-Leads and assists Wireless managers in maximizing positive results in the area of Company change and growth through ongoing, proactive and effective downward communication.
-Fosters an environment of open and upward communication with all staff to insure positive employee morale, effective conflict resolution and upward flow of creative ideas for the benefit of the Company and its employees.
-Attains District financial goals by directing Wireless managers in their efforts and execution of individual store financial goals and attainment of all Company sales initiatives.
-Develops and leads Wireless Managers and store personnel to be proactive in new business development, sales process execution, customer service, cost control and their ability to properly analyze and take corrective measures in all areas.
*Teaches, leads and coaches Wireless Managers to increase their effectiveness, efficiency and productivity through continually improving the following areas:
-Coaching and Communication Skills
•Store Operations and Preparation – Achieves all operational objectives for the District and individual store personnel, ensuring compliance with all company policies and procedures by all personnel.
•Customer Service – Ensures excellent execution by Kiosk Managers and store personnel of Wireless Advocates minimum accepted standards of internal and external customer service.
•Hiring – Hires and promotes quality field personnel in a timely manner that exceed the accepted minimum standards of the Company.
•Marketing and Merchandising – Executes all Company merchandising and marketing plans and programs, ensuring precise and timely set-up, excellent execution, accurate and timely performance feedback.
•Loss Prevention – Ensures the effective maintenance and protection of company assets, including physical structures, inventory, personnel and all financial assets.
•Self-Development – Actively continues self-development process by gaining knowledge and further building skills as a professional businessperson, manager and leader.
•2+ years of prior successful District Sales Manager experience, preferably in consumer electronics
•Wireless communications product knowledge
•Effective communication, organizational and time management skills
•Must demonstrate prior success in employee development, participation in problem-solving, relationship building with customers
•High level of ambition
•Management of store, and/or District personnel
•Willingness to travel a significant amount of the time
•Strong customer service orientation
•Demonstrated leadership by example in a changing environment
•Objectivity, interpersonal, facilitation and coaching skills
•Willingness to uphold Company policies and procedures
We’ve Got You Covered!
At Wireless Advocates/Car Toys, our people are our greatest asset. We are dedicated to providing our employees the tools to succeed in their career, as well as to maintain a healthy work-life balance. We offer the following benefits:
• Medical, Dental, and Vision Healthcare Coverage
• 401(k) with company match
• Company Paid Commuter Program
• Paid Holidays, Vacation, Sick and PTO
Wireless Advocates/Car Toys is an equal opportunity employer, we encourage and support diversity in the workplace.
Applicants are subject to pre-employment drug screen testing and background investigation.