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Seasonal Kiosk Greeter (inside Costco)

Seasonal Kiosk Greeter (inside Costco)

Requisition ID 
2017-9157
Posted Date 
10/3/2017
Category 
Retail Stores
Kiosk/Location : Location 
US-PA-Harrisburg

More information about this job

Mission

Wireless Advocates is seeking a Kiosk Greeter to join our Sales team inside Costco.  This is a seasonal position through December 31, 2017 (Thurs-Sun, up to an 8 hour shift) with the potential to move to a long-term sales role.  If you are passionate about customer service, thrive in a fast-paced environment and want to earn great pay this might be the job for you!  

Headquartered in Seattle, Washington, Wireless Advocates is a third-party provider of wireless products and services both online and in approximately 600 retail locations nationwide. Together with Fortune 100 channel partners and wireless carriers, our knowledgeable teams of on-site wireless professionals deliver high-value products and services, helping consumers connect and communicate every day. Wireless Advocates operates retail kiosks and online sales activities for our retail partner, Costco Wholesale.

 

Position Summary:

  • Deliver outstanding customer service by greeting and welcoming Costco members entering and exiting the kiosk, ask qualifying questions, and ensuring members are introduced to the sales associate in a timely manner. 

Responsibilities

  • Greet members in the warehouse and educate them on the benefits of purchasing their devices at Costco.
  • Complete company assigned trainings within given time period and demonstrate the ability to execute trained material.
  • Utilize tools and resources provided by the company to assist with executing job responsibilities.
  • Provide members with estimated wait times and reach out when ready.
  • Ask qualifying questions and ensure members have all information ready for sales associates to expedite the sales process.
  • Demonstrate superior service, integrity, determination, and enthusiasm in all interactions with customers, employees and host store personnel.
  • Adheres to dress code and demonstrates professionalism at all times.
  • Establishes and maintains positive working relationships with supervisors, co-workers, customers, and host store personnel.
  • Complies with corporate processes and policies.

Qualifications

  • Must be able to work Thursday-Sunday with open availability (up to an 8 hour shift)
  • Superior customer service skills and proactively anticipate needs of customers and co-workers (sales associates)
  • Effective communication and interpersonal skills
  • Ability to multi-task in a fast paced environment
  • Exemplify a spirit of teamwork
  • Willingness to learn and accept change
  • Willingness to follow Company policies, processes, and procedures
  • Able to work a flexible schedule